NGO "Mobile Activism": An Internet Survey of Non-Governmental Organizations Using Mobile Technology for Social Change
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Methodology
Internet Survey
– 560 NGO members
– Members from 8 different distribution lists; Idealist, International
Youth Foundation (IYF), MobileActive, SANGONeT, InterAction,
New Tactics in Human Rights participated
– Vodafone Group and the United Nations Foundation also
reached out to their individual contacts.
– Responses were collected between 10th December 2007 & 13th
January 2008
– “Users” are categorized as those individuals who use mobile
technology in their current project, AND use more than merely
voice communication on their mobile device; all other
participants are categorized as “non-users”
Main Findings
Use of handheld-mobile or wireless enabled devices is extremely widespread in
the NGO community, with 86 percent utilization.
Application of this technology is fairly diverse, use of basic communications is
far more prevalent (voice communication and text message) than more
advanced applications such as data collection and transfer, mapping or
multi-media messaging.
A near unanimous percentage of mobile technology users rate the impact of
the technology as positive.
The main advantage of this technology is time savings and efficient
communications; processing data and other advanced uses are deemed
less of a benefit.
Suggestions to expand mobile the usage of this technology center on funding.
A second tier of technical/training suggestions are expanded upon in openended
responses.


