WiserEarth Help Desk
Need any help with WiserEarth?
A place to ask questions, get advice, help out other users, and learn how to make best use of WiserEarth.
GROUP DETAILS
Created: Feb 23, 2008
Updated: Nov 24, 2009
Membership: Open
Public
Start Here
- Look at the help documents to the right →
- No luck? Try a search below for answer to your problem
- Still no luck? Go to "Help is here" below to ask for help
- Otherwise, email support@wiserearth.org
FAQs, Tutorials and Support
- Groups: Overview | Examples | FAQ | Tutorial | Support
- Organizations: FAQ | Tutorial
- Solutions: FAQ | Tutorial | Support
- Wikipages / Editing: FAQ | Tutorial | Practice area
- Events Tutorial | Jobs Tutorial | Resources Tutorial
How to ask for help
1. Click here and write your question/problem clearly and in details, including relevant URL/address.
2. Experiencing an error? Tell us your browser, version number, and operating system if you can
3. You don't have a technical problem, but you'd like to make a suggestion for improving WiserEarth - go to the WiserEarth suggestions group.
Help Forum
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How to access my organization's account -- Wolf Haven International
"Dear Kim,
There's no "organization account" on WiserEarth because the management of such account can be difficult, precisely for the reasons you mentioned above. But you can still access your "orga" ...more
bowo commented 6 days ago
Cannot delete photo from profile
"Just heard from Kimberly - the workaround solved her issue!"
Honore commented 20 days ago
Time and Time Zone
"If people don't set up their time zone correctly that is their own problem. You can hardly incluence that, except maybe making the field easier to find. I had a hard time to go back to it. I tried it" ...more
mregelsbe... commented 21 days ago
Missing Organization - International Professors Project
"Hi Lisa,
I hope that you clicked the 'Save' button after entering all the information?... because I'm not seeing you creating an organization from your activity reports page: http://www.wiserearth." ...more
bowo commented about 1 month ago
What's New Section Date Errors
"Thanks Eric. We'll get on this when we can. We are actually going to be creating a new 'What's New' module within the next couple of months. Best, Angus"
angusparker commented about 1 month ago
Changing Chatterbox to display local time
"Hi Kathryn,
Sorry for the confusion - we've been transitioning our servers to a new set of hardware and it's tied up our technical resources for the time being. I'll check in with the technical te" ...more
Honore commented about 1 month ago
Helpers
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Related groups
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WiserEarth Solution Support
Providing Support to those using WiserEarth Solutions
Membership: Open
Privacy: Public
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WiserEarth Editors
Collaboration in serving the greater WiserEarth community
Membership: Invitation Only
Privacy: Semi-Private
Privacy: Semi-Private
Help documents updates
2 / 68
What WiserEarth users are saying
"There is simply no more appropriate project for us to undertake: making known the hundreds of thousands of organizations throughout the world addressing socialyou justice and the environment, and c ...more
Frequently Asked Questions FAQ
What is WiserEarth?
Why was WiserEarth created?
What can WiserEarth do for you?
What is the impact of WiserEarth?
Why join and contribute to WiserEarth?
Who built WiserEarth and what is th ...more
