We are currently using another method to track and archive bugs. In the future, we plan to expand the democratization process to implement changes, and believe this page will be applicable again. For now, please report problems on the Questions Page. Thank you!
Questions Page | Editor's Page | Bugs Report | Bug Flowchart
This page is a collecting point for questions that have been asked by the user community via feedback or directly added here.
It is intended to allow the helper communities responses, guarantee consistency of language and inform the development team of any bugs.
If you have encountered an issue that is already listed, please add your username to that listing. This is a preliminary attempt to recognizing urgency.
| Context Title | ||
| Issues/Questions/Bugs | Users Reporting | Date |
|---|---|---|
| add context title (use <h4> heading) | ||
| Issue: add next issue or question here | add user | add date |
| Status: add response | add user | add date |
"About" edit section not working |
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| Issue: When users click on the About section for their user profiles, organizations, resources, etc, the dialog box does not pop up and users are unable to make any edits | Whysperanu | 6.01.2007 |
| Status: Unfortunately, this is one issue that the tech team has been working to resolve, and we're currently testing a new rollout that will hopefully address this issue. Until then, please make sure you are accessing WiserEarth either through Firefox or Internet Explorer, as some browsers like Safari do not support javascript popup dialog boxes. Also, most users have successfully pulled up the edit boxes by clearing their browser's cache, including cookies and browsing history. Here's how to do it: If you are using Internet Explorer 6+, 2. On the General tab, in the Temporary Internet Files section, click the Delete Files button and Delete Cookies. This will delete all the files that are currently stored in your cache. 3. Click OK, and then click OK again. If you are using Firefox 2.0+, 2. Check all the boxes, from Browsing History down to Authenticated Sessions. 3. Click on "Clear Private Data" now. |
Honore | 6.18.2007 |
| WiserEarth logo not visible | ||
| Issue: The upper left corner where the WiserEarth symbol usually is is blank. I use a Mac and the latest version of firefox. | Tricia | 5.3.2007 |
| Status: add response | add user | add date |
| Screwy Search Results | ||
| Issue: Whenever I do searches for organizations and I go from one page of results to another, percent signs, numbers and letters come between the spaces and screws up the results. | Tricia michael | 5.1.2007 |
| Status: add response | add user | add date |
Broken link after a search for organizations | ||
| Issue: The next page of results doesnt show when I click on "2" or the right arrow link when I search for organizations. For ex: search "global warming" under organization. | MichaelK | 4.30.07 |
| Status: this bug has been ticketed (#563) & completed. | adam | 4.30.07 |
Comment Box sliding under right side | ||
| Issue: The right side of the comment box disappears under the right-auto-data- column when I hit the "edit" box. | hapatrees michael | 4.10.07 |
| Status: this bug has been ticketed (#542) & completed. | adam | 4.23.07 |
Cursor in Internal Message box | ||
| Issue: When typing an internal email message the blinking cursor is not visible in the message box. | kelsang kseverance michael | 4.10.07 |
| Status: this bug has been ticketed (#541) & completed. | adam | 4.23.07 |
Searching for People | ||
| Issue: I am interested in finding out if someone I know is one of the persons in WiserEarth. Since "username" is not the same as "name" it seems the best way to find someone is to do a search on all the people. This brings up a list but it is not clear how that list is sorted. How is the list of people sorted? | jonramer | 4.12.07 |
| Status: The search for people is weighted by the placement of the whole name searched. Meaning, if you are looking for "john" the search looks through usernames, names, and then the about text. | adam | 4.13.07 |
Malfunctioning links for Visualize Network | ||
| Issue: I am writing with a question about how the list in a portal cluster is supposed to work when you visualize a network. If there are more than 20 items (aof, orgs, event, etc) a "portal cluster" is made. If I select the cluster a list with links for each item is created. I would like to be able to use those links to click through to that items profile. Is it supposed to do this? I think it is trying to and fails. Am I mistaken? | jonramer michael | 4.13.07 |
| Status: this bug has been ticketed (#540) & completed. Thanks jon, that will get put in a list of bugs to fix pronto. You are correct in that the items in the list are to link. | adam | 4.16.07 |
Changing Username | ||
| Issue: Cannot change username without creating entirely new profile | Chet | 4.11.07 |
| Status: This is true and has accountability and association issues beyond the simple name change from the users perspective. | adam | 4.11.07 |
Edit Box Location | ||
| Issue: The location on the page of the Edit Box after I click "Edit" depends on how far down the page I've scrolled. If at the top of the page, Edit Box is at the top, if I've scrolled down, Edit Box opens very low on the page and has to be dragged up so I can use it. | michael | 4.19.2007 |
| Status: this bug has been ticketed. | adam | 4.23.07 |
Company name field | ||
| Issue: Add a company name field for new user profiles. Many users are creating profiles with their organization name as their handle, and then they use their About section to only talk about their company. Two fields, one for "Personal Name" and one for "Company Name" would help stop this. and | michael | 4.26.2007 |
| Status: add response | add user | add date |
Login Issues | ||
| Issue: Inability to login followed by inability to look at personal profile. | adam | 4.5.07 |
| Status: Site wide bug, that is currently being addressed by the tech team. This issue has been resolved. Any users that are still unable to view their profile, please notify adam. Thanks, -Oz | oz | 4.10.07 |
Comments (1 - 3 of 3)
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Flagged for Review bowo over 2 years ago
Ups, after finished reading through the Editor's page. I understand some facts and proposed a temporary solution for this problem. I wrote it in the next comment at the AoF page --> http://www.wiserearth.org/article/ProposalsAof
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I think this page is one of those unnecessary duplications and redundancies, which results in multiple entry point and multiple conversation space for a subject, resulting in sub-optimized discussions. Read my latest comment about this point in the:
- AoF page --> http://www.wiserearth.org/article/ProposalsAof - Discussions Forums topic "General improvements for WiserEarth site" http://www.wiserearth.org/forum/view/b4f2e5c9d591085eb90e8f22a23e227f |
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My Edit box for my about section is not popping up at all. I'm not sure what to do or if I am doing something wrong.
Hope I'm not being redundant and thank you for the help :) |
1 to 3 of 3 Comments


